Aspirapps is a Taiwanese IT company that helps plan and build CDN (content distribution network) solutions and OTT (over the top) platforms for their clients in the telecommunications, media, and content industries in Taiwan, Indonesia, and Singapore.
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Executive Summary
We talked with Jonathan Liu, Solutions Architect and Co-founder of Aspirapps, who leads his team in planning network architecture solutions and presenting them to their prospective clients. Jonathan shares how their solutions team uses Cacoo to collaborate on network diagrams and client presentations while working remotely. Documenting their projects with Cacoo has helped them manage projects more efficiently and win the trust of their customers.
Challenges
Since February 2020, Aspirapps’ team members have been working remotely across Taipei. They frequently use network topology diagrams when visually presenting solutions to their clients to help them understand how everything fits in their network environment.
The team had tried a few diagramming tools but were unsatisfied with how each tool limited their ability to collaborate. And tools that required installation or were file-based made it difficult to share diagrams and track updates. They needed a tool with plenty of collaboration features to help them work together in real-time and share work easily.