Hotelbeds is an international tech company that employs over 5,000 people and has 123 offices across the world. The Hotelbeds' platform connects over 60,000 travel intermediaries with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes, and 180,000 activities. Their clients include AccorHotels and Singapore Airlines.
Hotelbeds needed an easy-to-use tool for planning and designing new architecture projects. Other tools were either too complicated, too time-consuming, or didn't provide the collaborative features they needed to work across their different offices around the world. Using Cacoo, their globally dispersed teams are able to collaborate early and often. They can jump-start projects quickly and produce new versions of plans and sketches based on feedback faster.
Hotelbeds is a technology company with a large IT infrastructure, many applications, and complex business processes. They have to create a large volume of architecture solutions for a wide variety of technical scenarios. The IT team needed a tool that would allow them to architect and design diverse solutions and services quickly.
“For us, it is mandatory to have detailed enterprise architecture documentation. Our current software acts as a repository of business knowledge; we consider it our ‘Single Source of Truth‘. But we needed an easy-to-use tool to help us design and iterate architecture quickly. That's why we started using Cacoo.”
As an international company, they also needed a tool that could support team collaboration between offices around the world. They had tried a few different kinds of diagramming software, but each left something to be desired.
“After using other diagramming tools for a while, we realized that they were not the best solution for smooth team collaboration.”