Cookpad rangles in their file management system
and streamlines processes around sharing and feedback

Cookpad launched as a recipe sharing service in 1998 and has since reached over 61 million users in Japan and accumulated 2.4 million recipes.


Key diagrams used: presentations, mockups, wireframes.

"We were reluctant to put confidential information on the Internet at first, but Cacoo Enterprise was introduced and swept away our security concerns."


— Mr. Sugawara Genki, Infrastructure Engineer

"Cacoo allows me to manage documents uniformly and share images without stress."


— Ms. Rika Hishida, Premium Membership Division

Cookpad

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Executive Summary

Cookpad hadn’t found a sufficient solution for managing and sharing files between teams. Drafting applications and presentation design tools weren’t cutting it, and important information was getting lost in the process. Cacoo enabled them to streamline this system, plus it allowed them to better track their feedback loop.

Challenges

Cookpad’s infrastructure department regularly creates and updates a large volume of server and network design documents. Previously, they used an installed drafting application where everyone worked together on a file server, but the process left a lot to be desired in terms of version control and sharing capabilities.

Their membership department faced similar issues developing campaign page mockups to promote services to paying members. They were stuck using a presentation creation application which made it impossible to tell which file was the latest version after repeated edits.

They needed a better way to manage files and versions while allowing for easy sharing between teams.

How Cacoo Helped

Cacoo Enterprise came with all the functional capabilities their teams were used to, plus it impressed them with how straightforward it was to start using. Cacoo’s intuitive interface made it easy for every employee, no matter what their skillset, to start using it without assistance.

Files were much easier to organize, track, and share with other team members, and issues of version control disappeared. Cacoo took the stress out of managing and sharing high-volumes of documents, no matter what team they were coming from.

Because diagrams can be shared with a simple URL or embedded into blogs and Wikis, their employees saved countless hours that used to go towards updating documents across the web. When updates took place in Cacoo, they simultaneously took place everywhere else they needed them.

Results

Not only was Cookpad able to streamline their file management process, they were able cut down on the back and forth usually experienced when seeking feedback by moving their conversations directly into Cacoo. Because team members are automatically alerted when changes are made or someone leaves a comment, they’re conversations were freed up to move projects forward faster.